1. General Information
This document governs the Terms and Conditions of Use of the website lelouvreticket.com (hereinafter, the “Website”), owned by Artem World Tours S.L., with registered office at Avenida Maisonnave 41, Escalera 1, 3.1, 03003 Alicante, Spain, and Tax ID: B22951842
Use of the Website confers the status of user (hereinafter, the “User”) and implies full and unreserved acceptance of all provisions included herein. If you do not agree with these terms, we recommend that you do not use the Website or the services offered.
For any queries or communications, please contact:
info@lelouvreticket.com
2. Purpose of the Website
The Website is intended for the sale and management of tickets, tours, and tourism services, acting as a platform for users to obtain information, make reservations, and purchase such services.
Artem World Tours S.L. reserves the right to modify, at any time and without prior notice, the presentation, configuration, and content of the Website, as well as the conditions required to access and/or use it.
3. Conditions of Use
The User undertakes to use the Website in accordance with the law, morals, public order, and these Terms and Conditions.
It is prohibited to use the Website for unlawful purposes or harmful to third parties, as well as any action that may damage, disable, or overload the portal.
The User is responsible for the truthfulness and accuracy of the data provided during registration, purchase, or contact processes.
4. Purchase and Contracting Process
1. The User may select the tourism services available on the Website and add them to the purchase process.
2. Once the booking is confirmed, they will receive an email with the details.
3. The prices shown on the Website include applicable taxes, unless otherwise indicated.
4. Payment will be made through the enabled secure payment platforms.
Important: The User is responsible for carefully reviewing the conditions of the activity or service purchased (dates, times, meeting points, restrictions, etc.) before confirming the purchase.
5. Cancellation and Refund Policy
Each tourism service may have specific cancellation and refund conditions, which will be indicated at the time of contracting.
As a general rule, no refunds will be made for the User’s failure to appear at the date and place of the reserved activity.
In the event of cancellation by the company or impossibility of providing the service, the User will be informed and either a full refund of the amount paid will be issued or the service will be rescheduled, at the User’s choice.
6. Intellectual and Industrial Property
All content on the Website (texts, images, logos, source code, graphic design, navigation structure, databases, etc.) is owned by Artem World Tours S.L. or legitimate third parties.
The reproduction, distribution, public communication, transformation, or any other form of exploitation of such content without the express authorization of the owner is prohibited.
7. Third-Party Links
The Website may contain links to other pages managed by third parties. Artem World Tours S.L. is not responsible for the content or reliability of such sites, which are governed by their own terms and policies.
8. User Liability
The User undertakes to:
- Refrain from fraudulent activities or actions that could damage the company’s image.
- Provide truthful and up-to-date information at all times.
- Comply with the specific conditions of each contracted service.
Failure to comply with these obligations may result in the suspension or cancellation of the contracted services without the right to compensation.
9. Limitation of Liability
Artem World Tours S.L. does not guarantee the continuous and permanent availability of the Website and is not responsible for possible errors, service interruptions, or viruses that may affect the User’s computer systems.
The company will also not be liable for delays or failures resulting from force majeure (strikes, armed conflicts, natural phenomena, etc.).
10. Privacy and Data Protection Policy
The processing of personal data provided by Users will be governed in accordance with our Privacy Policy, available on the Website.
11. Applicable Law and Jurisdiction
These Terms and Conditions are governed by Spanish law. In the event of a dispute, both parties submit to the Courts and Tribunals of Alicante, waiving any other jurisdiction that may correspond to them.